Mercedes-Benz Customer Assistance Center Maastricht N.V.

Mercedes-Benz Customer Assistance Center Maastricht N.V.

Address: The Netherlands
Website: https://www.daimler.com/career/job-search/

The Customer Assistance Center (CAC) in Maastricht is the central point of contact for customers and prospective customers of Mercedes-Benz, Smart and Maybach. From the CAC, customers from across Western Europe are supported with breakdowns, enquiries, complaints and promotional activities.

Mercedes-Benz CAC Maastricht N.V. has approximately 600 employees consisting of 20 different nationalities. The CAC’s main goal is to exceed customer expectations.

Department description

Customers experiencing a vehicle breakdown can contact the Service 24h department for roadside assistance 365 days per year, 7 days a week and 24 hours a day.